Computing Access

Off-Campus Access

  • How Do I Access Electronic Resources/Databases From Off-Campus Locations?

    Because of licensing agreements, most of the electronic resources/databases linked from this site require an IU South Bend student or staff ID and password. Anyone trying to connect to these services from home using a commercial Internet service provider such as America Online or Comcast will have to enter a valid IU South Bend student or staff ID and password in order to be recognized as an authorized user.

    If you prefer to use the virtual private network software (VPN), instructions can be found on the IT website. Please contact the IT Help Desk (574-520-5555) with any questions about the campus VPN.

  • How Do I Troubleshoot Remote Access to Library Resources?

    If you have been unsuccessful connecting to library resources, please review our troubleshooting suggestions below.

    Log into the Central Authentication Service at When prompted to log in, enter:

    • Username
    • Password

    If you cannot log into it, try re-setting your password at

    If you cannot re-set your password, call the IT helpdesk at (574) 520-5555 to verify your status as a currently enrolled student, faculty, or staff member.

    Check Browser Settings
    JavaScript and cookies must be enabled in your browser to access Library databases from off campus. We recommend using Microsoft Internet Explorer, Mozilla Firefox or Google Chrome.

    Use this button to see if you have JavaScript enabled.

    • If it is enabled, a message box will appear that says "You have JavaScript enabled and can properly use this website!"
    • If it is not enabled, no message box will appear. To use this site properly, you will need to enable JavaScripting on your browser.

    How to Enable Javascript

    Please refer to How to enable JavaScript in your browser.

    •  To use this site properly, you will need to enable cookies on your browser.

    How to Enable Browser Cookies

    Cookies Enabled is a default setting in both Internet Explorer and Firefox. If your cookies are disabled, follow these steps to enable your browser cookies:

    • Internet Explorer - go to Tools, Internet Options, and click on the Privacy tab.Move the slider to the bottom to allow all cookies, and then click OK.
    • Mozilla Firefox - please search "enable and disable cookies" at Mozilla Support.
  • How Do I Obtain Additional Help?

    For questions about the Schurz Library Proxy, please contact: Head of Electronic Resources at (574) 520-4189 or via e-mail to

    For questions about searching the databases, please contact: Schurz Library Service Desk at (574) 574-4441. You can also send e-mail to

    For questions about your Library barcode, please contact: Circulation Supervisor at (574) 520-4380 or come to the Circulation Desk at the Schurz Library any time the building is open.

Wireless Access

Wireless access is available to IU faculty, staff, students and visitors.

For IU faculty, staff, and students, information on how to connect to the wireless network, IU Secure, is available at If you have trouble connecting to the wireless network or other technical questions, contact IT Helpdesk at 574-520-5555 or

For visitors, a network access account is needed to access the guest wireless network. Information on how to obtain a network access account is available at

Wireless printing is also available at the Library, information on how to set up wireless printing is available at

Last reviewed: 07/2017